Return Policy

Returns made simple

If something isn’t right, we’ll help you fix it fast. Start a return, request an exchange, or check status in minutes.

Start a Return → Check Status
Window
7 days
Pickup
Free*
Resolution
3–5d
*Within serviceable pincodes; otherwise drop‑off reimbursement applies.

Eligibility at a glance

Damaged/Defective

Report within 7 days of delivery.

Wrong Item

Eligible for exchange/refund.

Missing Parts

Replacement parts shipped.

Change of Mind

Unopened only; courier fee may apply.

What’s not eligible

  • Installed or used products unless manufacturing defect within 10 days
  • Custom orders and clearance sale items
  • Damage due to improper handling after delivery
  • Missing original packaging or accessories

1) Submit

WhatsApp or email with order ID and photos.

2) Verify

Team reviews within 24–48 hours.

3) Pick‑up

Schedule courier; pack safely.

4) Resolve

Refund or exchange in 3–5 business days.

Exchange vs Refund

Exchange

Fastest resolution when stock is available. New item ships after pickup is scheduled.

Refund

Processed to original payment mode within 3–5 business days post‑inspection.

Packaging checklist

  • Product in original condition
  • All accessories and manuals
  • Invoice copy inside the box
  • Secure cushioning for fragile parts

FAQs

Can I refuse delivery if the box is damaged?▾

Yes. Note the damage with the carrier and contact us so we can prioritize your case.

Do you offer pickup for returns?▾

Yes for most pincodes. Where unavailable, we reimburse standard drop‑off charges.

When will I get my refund?▾

Within 3–5 business days after the returned item passes quality inspection.

Check return status

Enter order and case ID