Discover premium sinks, faucets, showers & accessories crafted for modern luxury homes.
Register a Complaint
Tell us what went wrong—defect, missing part, late delivery, or anything else. We’ll get it sorted quickly.
Support helpline: 011-69268726
Average first response under 1 business day.
Turnaround
24–48h initial review
Pickup
Free in service areas
Resolution
3–5 business days
Channels
WhatsApp · Email · Phone
Tips to speed up resolution
- Share photos or a short video of the issue on WhatsApp after submitting.
- Include part numbers or SKU if available.
- Keep packaging for pickup/inspection if needed.
- For installation issues, mention plumber/installer visit dates.
Check complaint status
You’ll be redirected to your order’s status page.
What happens next
1) Acknowledge
We confirm your complaint and share a ticket ID.
2) Diagnose
Tech team reviews evidence and suggests next steps.
3) Resolve
Replacement/refund/service arranged as applicable.
4) Close
We confirm closure after your approval.
