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Customer Service - 011-69268726

Luxury Meets Durability – 100% Made in India

Register Complaint

Register a Complaint • Fossa Home

Register a Complaint

Tell us what went wrong—defect, missing part, late delivery, or anything else. We’ll get it sorted quickly.

Start Complaint → Check Status

Support helpline: 011-69268726

We're here to help

Average first response under 1 business day.

Turnaround

24–48h initial review

Pickup

Free in service areas

Resolution

3–5 business days

Channels

WhatsApp · Email · Phone

Tips to speed up resolution

Share photos or a short video of the issue on WhatsApp after submitting.
Include part numbers or SKU if available.
Keep packaging for pickup/inspection if needed.
For installation issues, mention plumber/installer visit dates.

Check complaint status

You’ll be redirected to your order’s status page.

What happens next

1) Acknowledge

We confirm your complaint and share a ticket ID.

2) Diagnose

Tech team reviews evidence and suggests next steps.

3) Resolve

Replacement/refund/service arranged as applicable.

4) Close

We confirm closure after your approval.