Fossa Warranty Registration & Claim Policy
At Fossa, we are committed to providing reliable products and responsive customer support. To ensure a smooth warranty claim process, customers must follow the warranty registration requirements outlined below.
Warranty Registration Requirement
All Fossa products purchased through our official sales channels must be registered on the Fossa website within 10 days of product delivery.
Warranty registration helps us verify product ownership, purchase details, and warranty eligibility, enabling faster and more efficient customer support.
Important Warranty Conditions
1. Warranty Registration Within 10 Days is Mandatory
If a customer purchases a Fossa product but does not complete warranty registration on the official Fossa website within 10 days from the delivery date, the product will not be eligible for warranty claim processing.
Warranty claims submitted without timely registration cannot be approved.
2. Successfully Registered Products Remain Eligible
Customers who complete the warranty registration process within the required 10-day period will remain eligible to submit warranty claims during the applicable warranty coverage period, subject to product-specific warranty terms and verification.
3. Technical Issues During Registration
If a customer experiences any technical issue while attempting to register their warranty or file a warranty claim, they must immediately contact the Fossa Customer Support Team within the same 10-day registration window.
Provided that the customer reports the issue within the registration period and can provide valid purchase proof, our support team will assist in resolving the issue and guide the customer through the warranty registration or claim process.
4. Late Reporting of Registration Issues
If technical registration issues are reported after the 10-day registration period has expired, warranty eligibility cannot be guaranteed and claims may be declined after verification.
How to Protect Your Warranty
To ensure uninterrupted warranty coverage:
• Register your product within 10 days of delivery.
• Keep your invoice or order confirmation safely stored.
• Verify that your warranty registration has been successfully submitted.
• Contact Fossa Support immediately if you experience any registration or claim-related issue.
Customer Support
For warranty registration help, claim assistance, or technical issues, customers can contact the Fossa Customer Support Team within the 10-day registration period.
Call: 011-69268726
WhatsApp: 919811321235
Timely registration and early communication help us provide faster support and ensure your product remains eligible for warranty claim services.
